Short answer: Yes, over 110,000 times per year for CityLine, CityLineX, Dial-a-Ride, and the taxi subsidy program (estimate)

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West Hollywood offers free transit services for all residents, workers, and visitors. It offers additional services and subsidies to residents who are disabled or age 62 or older, regardless of income.

FOR ALL RESIDENTS, WORKERS, AND VISITORS
Service Vehicle Where Available Charge
CityLine Bus Santa Monica Boulevard, with turns into neighborhoods and a loop to Cedars-Sinai Mon-Sat 9AM-6PM Free
CityLineX (pilot) Bus Santa Monica Boulevard, express to Red Line at Hollywood & Highland Mon-Fri 7-9AM 5:30-7PM Free
PickUp Trolley-like bus Santa Monica Boulevard Fri-Sat 8PM-3AM Free
FOR RESIDENTS WHO ARE 62+ OR DISABLED
Service Vehicle Where Hours Charge
Dial-a-Ride (curb-to-curb) Minivan Anywhere in West Hollywood and a few outside (mostly medical) destinations Mon-Fri 7:30AM-5:30PM Free
TLC (door-to-door with an aide) Minivan Anywhere in West Hollywood and a few outside (mostly medical) destinations Mon-Fri Free
Metro pass subsidy Metro’s vehicles Metro’s routes Metro’s schedule $8/month for a pass
Taxi subsidy program Taxi Anywhere, but passenger pays 100% of fare above $25 Anytime $8 for $50 of taxi credit

Trips per year

The City recently reported the number of one-way trips for the past 10 months for CityLine, Dial-a-Ride, and the taxi subsidy program. Trips were also reported for the new CityLineX service for the month of April. If we annualize the numbers and add them up, it’s 114,000 trips per year. Specifically, it’s 65,000 trips on CityLine, 18,000 on CityLineX, 16,000 on Dial-a-Ride, and 15,000 using the taxi subsidy program.

Sources: City of West Hollywood, supplemental information for agenda item 4C, City Council meeting of May 16, 2016; our analysis.


Passengers per day

We don’t know how many individuals are taking those 114,000 trips a year. We can, however, estimate the number of individuals who use each service on a given day.

We start by estimating the number of one-way trips taken each day a service is running. CityLine runs six days a week, CityLineX and Dial-a-Ride run five days a week, and the taxi subsidies can be used seven days a week. Our estimates are 213 one-way trips per day for CityLine, 72 for CityLineX, 63 for Dial-a-Ride, and 42 for the taxi subsidy program.

Sources: City of West Hollywood, May 16, 2016; our analysis.

If every passenger used the same service to go and come back, the number of individuals using the service that day would be half the number of one-way trips. Not everyone takes a round trip, so the number of individuals is somewhere in between. That means 107 to 213 individuals per day using CityLine, 36 to 72 using CityLineX, 32 to 63 using Dial-a-Ride, and 21 to 42 using the taxi subsidy program.

These estimates for an average day don’t tell us how many different individuals use the services over the course of a week, month, or year. For that, we’d need more information.


Level of effort

How much does the City put into providing mobility through CityLine, CityLineX, Dial-a-Ride, and the taxi subsidy program? Our annualized estimates are:

  • $2 million in funding
  • Over 200,000 miles driven
  • Over 25,000 vehicle-hours of service

This article was revised on May 31, 2016.


http://wehobythenumbers.com/wp-content/uploads/2016/05/201605-transit-trips-pie.jpghttp://wehobythenumbers.com/wp-content/uploads/2016/05/201605-transit-trips-pie-300x300.jpgDavid WarrenHealth and social servicesPerformance (effectiveness)Performance (effort)Transportationtransit
Short answer: Yes, over 110,000 times per year for CityLine, CityLineX, Dial-a-Ride, and the taxi subsidy program (estimate)| West Hollywood offers free transit services for all residents, workers, and visitors. It offers additional services and subsidies to residents who are disabled or age 62 or older, regardless of income. ...